Alcatel and iPhone – A Unified Communication and Collaboration Solution

Alcatel business phone systems now offer small and medium sized businesses the ability to communicate effectively with their workforce, especially those employees who are constantly on the move and remote from the office. The business phone system now supports an optional integrated, unified communication and collaboration solution (UCC) which includes extending the multiple voice and data communication capabilities of a desk phone to an iPhone. Similarly, this solution brings the same features and functionality to MAC and PC laptops.Once the Alcatel system has been equipped with the UCC application, employees using iPhones simply download the free-of-charge iPhone application which then extends the capabilities of Alcatel’s advanced business phone system to virtually anywhere.This solution makes it easy for employees who, at any time, are remote from the office to see if their work colleagues are available by phone, including being able to see if they are currently on a call, or through email. The office phone solution makes it possible for users to remotely access their voice mail, email, faxes, contact lists, communication history or a shared calendar, thus increasing employee efficiency and productivity and delivering improved business continuity and customer service.Further mobility solutions can be provided according to the customer needs. A proximity mobility solution with wireless desktop telephony equipped with blue tooth handsets. A pure voice mobility solution with DECT base stations and DECT handsets. A voice and data solution with Voice over wireless local area network (VoWLAN) that delivers fully featured telephony services with Alcatel IP wireless phones.With IP technology at its core, the Alcatel OmniPCX Office (Rich Communication Edition) phone system provides a personal communications manager, an advanced call center solution, secure high-speed Internet access, advanced TDM and IP telephony and LAN switching in addition to the mobility solutions mentioned previously.With growth in demand for advanced mobile devices boasting powerful processors, abundant memory, larger screens, and open operating systems, smart phones have outpaced the rest of the mobile phone market for several years. With this rapid development of smart phones and the power that IP brings to business telephone VoIP solutions, the future for unified communications, collaboration and mobility solutions is virtually unlimited.A recognized leader in fixed, mobile and converged broadband networking, IP technologies, applications and services, Alcatel leverages the unrivalled scientific and technical expertise of Bell Labs, one of the largest innovation powerhouses in the communications industry, to provide solutions to deliver voice, data and video communication services to end-users.